PCI Hosts Annual Client Innovation Summit and Announces Expansion to the West and Mid-Atlantic regions

Postal Center International (PCI), an industry leader in mail, print, and creative marketing solutions, successfully wrapped up March hosting its highly anticipated 2025 PCI Client Innovation Summit, held at The Westin Fort Lauderdale Beach Resort. The premier industry event drew a distinguished audience of top executives, industry pioneers, and decision-makers who explored cutting-edge solutions, emerging trends, and strategic insights shaping the future of mail and business communications.

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(From left) Brian McGrath, PCI’s CIO; Henry Herrera, PCI’s VP of Major Accounts Development; Todd Haycock, VP of Mailing Services at Broadridge Financial Solutions, Inc.; Bill Boyce, President of United Business Mail (UBM); Tom DeRosa, Vice President of Fidelity Information Services (FIS); Ismael Diaz, President & CEO of PCI; Dennis LeStrange, CEO of BlueCrest; Thomas Roberts, PCI’s Snr. VP of Client Experience; Dennis R. Garcia, PCI’s Executive VP & CFO; Bill Levinson, PCI’s VP of Operations; and Chris Diaz, PCI’s Chief Operations Officer share lens time at PCI Client Innovation Summit held at the Westin Fort Lauderdale Beach Resort in Florida recently.

This year’s summit featured high-impact keynote addresses, thought-provoking panel discussions, networking sessions, and VIP tours of PCI’s national headquarters in Weston, Florida. The event was the stage of PCI’s latest expansion announcement. The company will grow its footprint in both West and Mid-Atlantic areas to support clients in these regions.

“The PCI Client Innovation Summit brings together the best minds in the industry to explore new opportunities, solve challenges, and define the future of business communications. As we meet our clients where their goals are, the event was the perfect opportunity to announce our new locations. We will soon become the top mail service provider in the country. You can write that down!” said Ismael Diaz, PCI’s President & CEO.

The summit featured compelling presentations from renowned industry experts, including:

• Ismael Diaz, President & CEO of PCI, unveiled the next steps of PCI’s National Expansion Strategy Plan while reinforcing the company’s vision for the future.
• Juan Nadal, VP of Strategic Accounts & Service Initiatives at USPS, provided an overview of the USPS changes and the latest industry developments.
• Dennis LeStrange, CEO of BlueCrest, shared insights on how mailing technology and automation are revolutionizing efficiency and driving cost savings.
• Tom Roberts, Senior VP of Client Experience, and Brian McGrath, CIO of PCI, showcased PCI’s technology-driven approach to optimizing ROI and enhancing client experience. Tom showed how PCI’s technology platform reduces postage expenses and improves delivery while allowing clients to expand their portfolios.

A standout feature of the summit was an engaging panel discussion hosted by Henry Herrera, VP of Major Accounts at PCI, featuring industry heavyweights:

• Tom DeRosa, VP–Business Executive, Fidelity National Information Services (FIS)
• Todd Haycock, VP–Mailing Services, Broadridge Financial Services
• Bill Boyce, President, United Business Mail

The panel explored how leveraging technology can create new opportunities for success.

Attendees also had the opportunity to tour PCI’s state-of-the-art operations, gaining firsthand insight into PCI’s advanced mail and print capabilities. First held in 2022, the PCI Client Innovation Summit has solidified its reputation as a must-attend event for leaders navigating the evolving landscape of mail and business communications.

For more information about PCI and its initiatives, please visit www.pcibrands.com.

About Postal Center International (PCI)

Postal Center International (PCI) was founded in 1984 and is a leading mail, print, signs, fulfillment, promotional, packaging, and marketing solutions partner. Under the leadership of President & CEO Ismael Diaz since 2006, PCI has become renowned as one of the nation’s fastest-growing postal and mail processing organizations and among the largest state-of-the-art printers. The company’s family of brands employs more than 600 associates, with annual sales of over $633 million, at its locations in the Southeast, Southwest, Northeast, and Midwest regions, with a footprint totaling 562K square feet. PCI delivers exceptional solutions to enterprise clients in banking, financial, healthcare, insurance, hospitality, and government nationwide. PCI is a HIPPA-compliant Certified Minority Owned Diverse Supplier at the state and national levels. It holds multiple security, sustainability, and quality certifications, including HITRUST CSF®, TruSight, FDR, PCI DSS, SOC 2 (Type 2), FSC, SFI, PEFC, and G7.

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The PCI Client Innovation Summit brings together the best minds in the industry to explore new opportunities, solve challenges, and define the future of business communications.