New Mountain Capital Forms Smarter Technologies through Combination of SmarterDx, Thoughtful.ai, and Access Healthcare

Combined entity to generate more than $800 million of revenue, serving over 200 clients and over 60 hospital systems

Jeremy Delinsky, Executive Advisor to New Mountain, appointed as Chief Executive Officer of Smarter Technologies

Creates next generation AI-powered leader in healthcare administration and revenue management through AI-powered automation and insights platform

New Mountain Capital, LLC (“New Mountain”), a leading growth-oriented investment firm with more than $55 billion in assets under management, today announced a definitive agreement to form Smarter Technologies, the automation and insights platform for healthcare efficiency, created through the strategic combination of portfolio companies SmarterDx, Thoughtful.ai, and Access Healthcare.

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New Mountain has partnered with and provided strategic growth investments to each of these companies to drive and expand their expertise and capabilities in healthcare revenue management. As a combined entity, Smarter Technologies will bring together these unique strengths, footprints, and offerings to better automate health systems’ workflows and bolster their financial performance.

Smarter Technologies serves more than 200 clients, including more than 60 hospitals and health systems, and over 500,000 providers. The company processes more than 400 million transactions and manages over $200 billion in combined revenue annually.

Founded in 2020, SmarterDx is the leading provider of proprietary clinical AI for revenue integrity and care quality. Thoughtful.ai, also founded in 2020, is the leading AI-powered business and revenue cycle automation platform that helps improve the productivity, accuracy, and scalability of healthcare operations. Founded in 2011, Access Healthcare is a leading technology-enabled platform for revenue cycle management (RCM) and partners with some of the largest U.S.-based healthcare organizations to deliver leading revenue cycle operations.

Within an increasingly complex healthcare landscape, Smarter Technologies will offer one of the most comprehensive platforms in the industry. The company will be well-positioned to leverage its cutting-edge solutions to enhance health systems and hospitals’ operational efficiency, reduce administrative inefficiency, and enable providers to better focus on enhancing patient experiences.

The combined company will be led by Jeremy Delinsky as CEO. Mr. Delinsky is an Executive Advisor to New Mountain and an experienced healthcare and technology executive. Individual leaders across SmarterDx, Thoughtful.ai, and Access Healthcare will continue to oversee each respective business within Smarter Technologies.

“Amid rapid change in the healthcare sector, Smarter Technologies offers a unique, comprehensive, and modular platform that addresses hospitals’ and health systems’ growing need for better administrative and revenue management technologies and capabilities,” said Mr. Delinsky. “I look forward to working with New Mountain and the accomplished, experienced teams across each business to collaborate, share insights and capabilities, and identify ways to both strengthen our industry leadership and innovate to better serve our clients across the healthcare market.”

“The healthcare provider revenue crisis has reached a breaking point, and the need for a new approach has never been higher. Smarter Technologies is poised to bring radical transformation to the industry,” said Robert Musslewhite, New Mountain Executive Advisor, who is joining the board of Smarter Technologies. “I look forward to collaborating with the New Mountain team, as well as Jeremy and the leadership team of Smarter Technologies to scale the next generation of automation solutions for the sector.”

“We identified the market leaders across the most important areas of agentic-AI, machine learning and clinical data, and large-scale automation in the three companies and are now combining them to create the innovation leader of the sector. We see enormous potential for growth and an opportunity to transform the industry,” said Matt Holt, Managing Director and President, Private Equity, at New Mountain Capital. “We look forward to working with Jeremy, as well as the teams from each of the companies, in one integrated effort to build the most important disruptor in the market that will scale the next generation of revenue cycle innovation across the ecosystem.”

About New Mountain Capital

New Mountain Capital is a New York-based investment firm that emphasizes business building and growth, rather than excessive risk, as it pursues long-term capital appreciation. The firm currently manages private equity, strategic equity, credit, and net lease real estate funds with over $55 billion in assets under management. New Mountain seeks out what it believes to be the highest quality growth leaders in carefully selected industry sectors and then works intensively with management to build the value of these companies. For more information, visit: www.newmountaincapital.com.

About Smarter Technologies

Smarter Technologies, the automation and insights platform for healthcare efficiency, is a leading AI-powered revenue management platform that combines proprietary clinical agents, human-in-the-loop AI Agents, clinical ontology, and global financial and administrative services that allow healthcare organizations the flexibility to automate the entirety of their administrative and financial workflows to optimize operational outcomes and drive better patient experiences. For more information, visit: www.smarter-technologies.com.

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